Withdraw from contract

Right of Withdrawal

EU Consumer Law

Under EU consumer law, you have the right to withdraw from your purchase within 14 days of delivery without giving a reason.

Please Note Before Submitting: Whether your request can be accepted depends on the nature of the items in your order. In accordance with applicable consumer protection regulations, the right of withdrawal does not apply to:

• Goods that are made to order, tailored to your specific instructions, or manufactured to a customer’s unique specifications.

• Goods that are clearly personalised, bespoke, or hand-made to individual customisation.

Once you submit this form, our team will review your order details against these criteria. You will receive an automated acknowledgment of your request, and we will follow up shortly to confirm your return eligibility and next steps.