Bespoke Jewellery

Bespoke Commissions: Your Story, Crafted in Welsh Gold

Let us make your jewellery dreams come true!

Bring your vision to life in rare Welsh gold. Whether you have a fully formed design or simply an initial concept or idea that fills you with joy, our goldsmiths collaborate with you to create a one-of-a-kind heirloom.

Planning a Proposal? If you are seeking inspiration for a custom engagement piece, explore our comprehensive Engagement Ring Buying Guide or browse our Gemstones & Certified Diamonds Guide to select your ideal stone.

From customising our existing collections with rare gemstones or precious metal types to creating a completely one-of-a-kind masterpiece, the journey begins here.

The Design Journey: From Concept to Hallmarked Masterpiece

Follow the visual guide or read on for a detailed breakdown of each stage of the journey.

A Bespoke Process Built Around Craftsmanship, Precision and Collaboration

Phase 1: Initial Consultation & Design Direction

Every bespoke commission begins with a conversation.

• Enquiry & Consultation: We take time to understand your ideas, design preferences, practical requirements, budget and timescale to ensure we are the right fit for your project.
• Gemstone Selection: Where appropriate, we can assist with sourcing carefully selected ethically certified diamonds or coloured gemstones for your piece. In limited cases, we may also consider working with customer-supplied stones, subject to prior professional assessment and written acceptance at our discretion.

At this stage, we will discuss the likely scope of the project, expected design work and whether a Design Retainer will be required before moving into the formal design phase.

Phase 2: Design Development and Approval

• Design & Sketches: Once the design process begins, our designers prepare sketches, concepts and CAD (Computer Aided Design) visualisations to help refine and develop your commission. This collaborative stage allows proportions, details and design elements to be carefully reviewed before manufacture begins. Typical timeframe: approximately 3–10 days depending upon complexity.
• Formal Quote: Once the final design and specification are agreed, we will provide a formal quotation together with confirmation of the proposed scope of work, materials and anticipated production schedule.
• Quote Acceptance: Upon acceptance of the quotation and payment of the agreed deposit, your commission moves into production.

Phase 3: Craftsmanship & Creation

• Sourcing & Making: Your jewellery is then individually crafted by our experienced goldsmiths using the agreed precious metals and gemstones. Depending upon the design, pieces may be handmade, hand-finished or produced using a combination of traditional craftsmanship and modern manufacturing techniques. Typical production timeframe: approximately 2–6 weeks depending upon complexity.
• Setting & Finishing: Once complete, stones are carefully set, surfaces polished and any agreed engraving or finishing details applied.
• Hallmarking: Your jewellery is then submitted to the Assay Office for full hallmarking. Typical timeframe: typically, 3–10 working days. Hallmarking can often be carried out more quickly in certain cases.

Phase 4: Final Inspection & Delivery

• Quality Control: Before dispatch, every piece undergoes a final quality inspection to ensure it meets our standards of craftsmanship and finish.
• Dispatch or Collection: Your jewellery is then carefully packaged and either:
  • securely dispatched using fully insured and trackable delivery services, or
  • prepared for personal collection by prior arrangement.
• Aftercare: Our relationship with our clients does not end at delivery. We are always pleased to assist with ongoing aftercare, guidance and support to help your jewellery remain beautiful for years to come.

Urgent commissions

We will always do our best to prioritise orders if you are working to a firm deadline. Please get in touch with us via the Contact Us form and we will assess feasibility before a deposit is requested.

The Design Retainer

Creating a bespoke piece of jewellery is a collaborative process involving creative design work, technical planning and careful consideration of materials, proportions and craftsmanship.

Many commissions begin with conversations, sketches and the exploration of ideas before moving into detailed CAD design and quotation stages. Depending upon the complexity of the project, this process may involve design consultation time, gemstone sourcing, technical assessment, CAD development and multiple refinements before the final design is approved.

To begin the formal design stage, we normally request a Design Retainer.

The Design Retainer contributes towards:

• Design consultation and creative development,
• Preliminary sketches and concept work,
• CAD renderings and visualisations,
• Technical feasibility assessment,
• Gemstone and material research where applicable,
• Preparation of the formal quotation and specification.

The amount of the retainer depends upon the anticipated complexity of the commission and will be discussed with you before any chargeable work begins.

Where a commission proceeds, the remaining balance of the Design Retainer is credited against the final cost of the finished jewellery.

If you decide not to proceed after the design stage, we will provide a fair breakdown of the professional time and design work undertaken. Any unused balance of the retainer will be refunded.

Private Appointments & Online Video Consultations

For clients wishing to arrange a face-to-face appointment with our specialist design team, private consultations can be arranged by appointment in Dolgellau (Wales), London, and Yorkshire.

If you are based further afield or prefer to discuss your ideas from home, we also offer online video consultations to guide you through sketches, gemstone options, and design concepts remotely.

Ready to start your journey? Fill in our form at the bottom of this page.

We look forward to working with you!

A Case Study: The Gold Standard